1 thought on “When customers need to try jewelry, what are the service steps and what are the attention?”
Dorothy
1 Keep the best service status, appearance and instrument, counter, goods placement, 2, close to customers, customers keep smiling when you are 3 meters away, say hello when the distance is approaching, the first sentence of opening the mouth will give you the opportunity to continue, Find the opportunity to wait for the opportunity to ask the customer to sit down, colleagues send the drink, 3, use Zizhi to close the distance between the customer, and understand the customer's needs, 4 show wearing jewelry, praise the customer to try the effect, r effect, 5 It is recommended to sell, carefully describe the characteristics of the jewelry, brand culture and advantages, do not give up each chance easily, 6 reached sales, fill in the correct information, 7 introduces the knowledge of after -sales service maintenance, emphasizes wearing the accessories of the jewelry Precautions, recommend the company to the customer, 8 to pack the jewelry accurately, sincerely praise the customer's choice, and still warmly serve the customer after completing the purchase. Customers will restore the counter cleaning within 3 minutes after leaving, and count the decoration of the jewelry.
1 Keep the best service status, appearance and instrument, counter, goods placement,
2, close to customers, customers keep smiling when you are 3 meters away, say hello when the distance is approaching, the first sentence of opening the mouth will give you the opportunity to continue, Find the opportunity to wait for the opportunity to ask the customer to sit down, colleagues send the drink,
3, use Zizhi to close the distance between the customer, and understand the customer's needs,
4 show wearing jewelry, praise the customer to try the effect, r effect,
5 It is recommended to sell, carefully describe the characteristics of the jewelry, brand culture and advantages, do not give up each chance easily,
6 reached sales, fill in the correct information,
7 introduces the knowledge of after -sales service maintenance, emphasizes wearing the accessories of the jewelry Precautions, recommend the company to the customer,
8 to pack the jewelry accurately, sincerely praise the customer's choice, and still warmly serve the customer after completing the purchase. Customers will restore the counter cleaning within 3 minutes after leaving, and count the decoration of the jewelry.